Frequently Asked Questions

Just browse our online store, add your favorites to your cart, and proceed to checkout. It's quick and easy!

PH Active sizing is in line with industry standard. No need to size up or down.

NOTE: STRYK Collection does run smaller in sizing so we do recommend sizing up in this collection only.

If you have further questions on sizing, reach out via our contact us page or dm on instagram.

Yes, we provide free standard shipping on all orders Australia wide!!

All NZ orders over $100 receive free shipping also!!

International shipping coming soon...

If your order hasn’t been shipped yet, we may be able to help. Please contact us at phactive@outlook.com within 12 hours of placing your order.

Unfortunately, we do not accept refunds. We offer store credit and exchange.

All exchanges and changes to your order will be at the expense of the customer. Please take care when choosing and purchasing your items. If you require any assistance please let us know.

If you receive the wrong item or size, please contact us at director@pinhighapparel.com.au and we will send you a free return shipping label.

Absolutely!!